Communication is fundamental to our daily lives, yet many people find it hard to communicate effectively with their co-workers or business partners. This can often lead to misunderstandings, a lack of trust, and stagnation in your career.
As a business coach, I’ve seen countless people struggle with communication in the workplace. While good communication may come naturally for some, others can experience difficulty articulating their thoughts and feelings, which creates conflicts and errors.
Though they lack the skills and confidence necessary for successful interactions now, those skills can be improved with some training and practice!
Regardless of your proficiency, it’s crucial to understand the importance of effective communication in the workplace and how it will help you become more professional and trustworthy in the working world.
70% of business mistakes are caused by poor communication.
– Gartner
What is Effective Communication?
Effective communication is the key to a successful business. It’s more than just being able to speak; it’s listening and understanding what the other person is saying. Good communication helps create a collaborative and cohesive company culture, reduce conflict, increase productivity, and improve employee retention.
However, when communication fails, the results can be catastrophic. Did you know that a sizable majority of all business mistakes are a result of poor communication? Gartner, a US firm, concluded through research that poor communication was a contributing factor in 70% of business mistakes. Think about all the headaches suffered and the amount of time and energy wasted over commonplace misunderstandings.
Think about how many of those cases could have been avoided with the right training!
The Benefits of Effective Communication in the Workplace
Effective communication is a primary factor for success in all aspects of life, and the workplace is no exception. Whether it’s through working with my coaching program or developing your own method, when proper communication is practiced and encouraged your business can see the following results:
Improved Team Building
Honest and effective communication can strengthen any team. The more people consult and listen to one another, the more confident they’ll feel in their ideas, making them excited and willing to collaborate.
However, knowing how your team members communicate and understanding their needs can be challenging.
A business coach like myself can help people identify their strengths and weaknesses, build their confidence, and learn how to effectively communicate with those on their team and in all areas of their lives.
Through my program, I can help to provide a different perspective on situations and suggest valuable solutions. I can also help your team understand how they should communicate with one another to avoid any further misunderstandings.
You’ll see tremendous and long-lasting results with a powerful communication strategy at your disposal.
Increased Growth & Innovation
Business growth and exceptional communication go hand-in-hand. Having a team of employees who understand how to communicate effectively eliminates uncertainties, so projects and information can be delivered seamlessly.
The last thing you want is a group of employees who are afraid of expressing their thoughts and ideas for fear of rejection. Not only does this inhibit their own career growth, but it can negatively impact the work they contribute as well.
Everyone has their own skills and thought processes, which can be incredibly valuable to company growth. I’ll help encourage contribution, collaboration, and confidence across your team allowing the best of every individual to shine within the workplace.
97% of employees believe communication impacts their task efficacy on a daily basis.
– CMSWire
Improved Productivity & Efficiency
Exceptional communication skills can help overall productivity increase. Managers can effectively distribute tasks and provide clear directions to the people best suited for them. Employees will be able to deliver on a faster turnaround time due to understanding the job at hand.
Poor communication compromises the quality of work and task efficiency. If the instructions are unclear, then mistakes and misunderstandings will drastically hinder the completion process.
Think about the last time you experienced a miscommunication with a co-worker. Though it may have ended without serious consequences, your productivity likely took a hit due to the wasted effort and resources to resolve the error.
People also have their own individual preferences for receiving information. While some employees might welcome tasks or projects brought to their desks, others may prefer an email or a more structured way of delivering the information. My coaching program will not only help you learn how to deliver instructions and expectations effectively but help you understand the different personalities and ways individuals communicate in the office.
More than 80% of Americans believe employee communication is crucial for developing trust with employers.
– Lexicon
Increased Loyalty & Engagement
When your communication strategy is solid, employees will naturally feel more engaged and loyal to their company. It builds trust amongst the workforce and a sense of camaraderie.
It’s essential to always keep a line of communication open between employees and their supervisors. They should feel comfortable and encouraged to discuss their professional issues without fear of repercussion. This two-way line of respect helps employees feel more supported and management more confident in their abilities.
Excellent communication is so much more than just talking. It’s about connecting and engaging. The more involved your team is, the more aligned they are with the company’s goals and core values. This not only makes your business stronger but your employees as well.
Reduced Conflict
While two people in the office may think they’re communicating properly, their different communication methods could be the source of a misunderstanding. Working with many different personality types requires a sharpened ability to listen and understand others.
When a conflict occurs, it’s important to consider the other person’s thought process before drawing any fast conclusions. Their communication pattern is essential to understanding what exactly went wrong and how.
Differing opinions and character clashes can happen in any working environment. So, how do you solve those problems? Clear and effective communication!
Enhanced Skills
Effective communication is a vital skill on its own, one that can be learned and enhanced.
I can help you improve workplace communication by providing your team with the necessary strategies and tools that will enhance their ability to express themselves effectively. By working together, we’ll develop a foolproof plan to help employees feel confident and empowered in their communication.
When clear communication is embedded into the workplace, hidden talents have a chance to shine. This allows managers to foster growth in those areas, which further drives the success of your business.
Get Started on Your Communication Strategy
Effective communication is crucial both in the workplace and in your personal life as well. I offer flexible options, stand-alone services, and training to help meet your needs.
With over 20 years of experience, my coaching and support will help you take your communication strategy to the next level!