Custom Business Communications for Small Businesses in Wilkes-Barre, PA

Build a stronger local business with clear messaging and smart strategy.

Whether you’re based in downtown Wilkes-Barre or serving clients across Northeastern Pennsylvania, your ability to communicate effectively is one of the most powerful tools for growing your business.

I work with entrepreneurs and small business owners around the community to create custom business communication strategies that drive performance, increase visibility, and improve results.

If your message isn’t connecting or if you’re simply doing too much and not seeing enough return, then it’s time for a more strategic approach.

Your message matters

Why Business Communication is a Growth Essential

Your business success depends on more than just hustle and hard work. Without a strong communication strategy, it’s easy to lose traction or miss opportunities.

The right messaging helps you:

  • Connect with your ideal audience
  • Communicate your value clearly
  • Strengthen customer loyalty
  • Grow with purpose and precision

SmallBizTrends reports that only 40% of small businesses are profitable. Local business leaders have an opportunity to rise above that statistic by implementing sharper communication strategies.

Only 40% of small businesses are profitable.

(SmallBizTrends)

My Local Approach: Strategy That Works Where You Are

Serving clients in the greater Wilkes-Barre / Scranton area, I offer coaching, consulting, and training rooted in clarity, confidence, and results.

When we work together, you will:

  • Define your goals and align them with your message
  • Eliminate barriers that hold you or your team back
  • Improve both external brand messaging and internal communications
  • Gain tools to strengthen your leadership presence

In many cases, the biggest wins come not from learning something new, but from removing what no longer serves your business.

Business Communication Services

I provide local business coaching and consulting that’s accessible, actionable, and tailored for small businesses and nonprofit organizations in Northeastern Pennsylvania.

Services include:

Every engagement begins with a personalized communication assessment to uncover blind spots and growth opportunities.

86% of consumers said “authenticity of content” is the most influential factor in their decision to become a follower of a brand.

– Stackla

Flexible and Local: Communication Strategy That Evolves With You

The (local) business landscape is always changing. That’s why I help my clients design communication systems that adapt, not just perform.

You’ll gain the ability to:

  • Track and manage communication performance
  • Pivot your strategy as your market evolves
  • Stay relevant in a digital-first world

Worldwide, Statista says the global digital population is just over 4 billion people. That includes 3.7 billion mobile internet users and over 3 billion social media users. This means your business has the potential to connect far and wide. But, the strongest foundation starts right here in your community!

What Sets My Coaching & Consulting Apart

You won’t find cookie-cutter programs or generic advice here. I take the time to:

  • Understand your goals and brand
  • Assess your current messaging and processes
  • Recommend tailored strategies that fit your specific market, including your local audience around Northeastern Pennsylvania
  • Offer expert guidance that aligns with where your business is now and where it’s headed next

Whether you’re a solo entrepreneur, a growing team, or a nonprofit leader, I’ll help you communicate with more clarity and confidence.

Working Together to Grow Your Business

Ready to simplify your message, attract more clients, and grow your small business throughout Northeastern Pennsylvania?

Let’s build a communication strategy that works locally and long-term.

Book a free consultation to discuss how I can add value to your business.

Let's Talk

I recently had a chance to work closely with Richard for a couple of weeks, and am blown away by his personal and professional qualities. His use of NLP is exquisite, and his mastery of Time Line Therapy quite extraordinary. My commitment is to work with best in class coaches to further personal and professional goals. After two weeks in close quarters with Richard, I will be enthusiastically hiring him again, for both business and personal goals. There are many who claim to be coaches, but clearly don`t drink their own medicine - Richard is the antithesis of that. Authentic, charming, charismatic and rapier sharp, if you want to explode past limitations and discover what you are truly capable of, then Richard is your Coach! 

I strongly and enthusiastically recommend him to all here!

Adam S. AdamsCMT, CMC, MHt

It is a privilege and honor to work alongside with Rich Perry. I was so impressed with his immense level of care and integrity paired with his unstoppable capabilities to help people like you get beyond your limiting beliefs, I asked him to provide his care and abilities to my dear clients. The biggest compliment of all! He is professional and highly experienced in his field, and a real asset to our company and clients. His work has helped ensure the success of my clients transforming their habits and beliefs on what is possible. He is always bringing creative new techniques to unblock my clients from what stops them. I can highly recommend Rich Perry’s work and endorse him.

Tamara ReneeOwner of Bodylab, DNA Heath & Beauty Strategist, Author, Empowerment Speaker

I wanted to thank Rich again for this awesome experience. I learned so much about myself during our work together. It really was an empowering and life changing experience. Rich has a special ability to transmit what he believes in, and kindly yet firmly guided me to identify and push through the boundaries to my own personal greatness. In particular my personal break though sessions with Rich, have been a powerful experience and a real eye opener that I have frequently been referring to since in my personal and professional life. Rich’s real life experience was instrumental in relating his contributions to my own personal growth. A great experience overall. It’s a gift only a few people have. I was lucky enough to be among those to benefit from Rich’s gift. Thank you again.

Jason BaldwinBusiness Owner, Coach, Trainer

The course was concise and provided everything I was seeking. The knowledge that I learned in this course reinforced how crucial it is to work on your weaknesses and strengths, and celebrate and notice your successes. When I do these steps I attract more success.

Oxana LovichActress (SAG-AFTRA), Life Coach, Jewelry Designer

I met Rich a few years back, we worked together with at-risk-youth. He had a way with getting their attention that appeared effortless. I decided to reach out to him again to help us motivate our mental health providers, over 200 contractors. Within minutes Rich had them pretending to be superheroes! Rich is energetic, motivating, passionate about success, and can lead anyone down the right path given the opportunity! Thank you Rich!

Janet Corrente, LPC, Eagala Cert.Business Owner at Holistic by Nature, LLC

Rich set up an evening Skype session with me since we’re both in different states. Accommodating and on time! One word to sum up our session? BOOM – that’s the sound of value bombs dropping all over my computer screen as I listen to Rich’s feedback and advice on my current project and ambitions. As an entrepreneur I feel as though sometimes you are so focused on your business that you can miss certain angles and views of what’s going on. Rich pointed out a great piece of the puzzle where I could improve on and I can’t express enough how much of an impact this has had since our meeting. I highly recommend that anyone feeling limitations in life to connect and seek out Rich’s support. Get involved with his programs. Attend his events. His mindset and will to help you push through life’s barriers is amazing.

Jonathon ZarembaEntrepreneur

Rich is not only one of the most inspiring individuals I have ever met, he is motivated to help you be the best you, you can be! He has the experience, education and drive to help you discover your true potential. Rich's consistency with and interest in his client's success is unparalleled. He really cares about and believes in you and YOUR success!

Amber RussoBusiness Owner

Rich is a very happy and excited man. 
His loves what he does and he does it very well. He always says what's on his mind and he pushed me many times so I can get the most out of my session. The results came straight after. His coaching skills are refreshing and they will guide you to find your meaning in life. 
I have to say that he is worth every dollar you will spend, and he comes with my highest recommendations. If you want to get unstuck from a negative situation that is bothering you and it is holding you back, if you want to make more money and you don't know how then Rich has the coaching skills that you need. You can find many coaches but what really matters is that Rich has a great level of expertise and he provides a fantastic customer care service.

Lukas KatsarosMaster Trainer, Executive Coach, Master Hypnotherapist
Image highlighting over 20 years helping businesses